Keep ahead of the emerging pressures on Field Service Management with cloud-based solutions that scale and evolve in line with your business needs.
Whether your business is utilities, telecoms, healthcare, financial services or even construction and maintenance, the provision of services to your clients by employees out in the field is what drives your success.
But managing Field Service is a complex task – a delicate balancing act of juggling logistics, meeting customer expectations and managing the cost of operations to remain profitable and primed for growth.
You need a partner that can help you anticipate the changing factors impacting your business, with an extensive history of implementing complex and transformational projects.
Westbrook’s Field Service and Mobile Workforce Management helps you transform your infrastructure and processes to serve your customers faster; lower your costs of service; have a real-time insight into the critical data points so that you can make quick decisions; and future proof your business to address macro concerns around sustainability and environmental impact.
Find out how QubeGB plans to realise a £250,000 saving annually while increasing efficiency and customer satisfaction.
Discover how field service organisations can improve their utilisation, customer service score and efficiency by analysing data insights and automating the field service process. Westbrook advises best practice during the implementation process, not just implementing to order.
As one of the UK’s foremost providers of field based engineering and managed services to the telecoms industry, QubeGB faced several challenges with its legacy ERP and field service administration solutions.
QubeUK forecasted that by adding one extra field service callout per day, it could enjoy a saving of more than £250,000 annually, a challenge that Wesbrook eagerly accepted.