Westbrook Support
Get Access to Salesforce Experts as you need them
Business Systems built on Salesforce provide powerful, flexible and user-friendly solutions – with additional capabilities and functionality continuously being added to the platform every new release.
Westbrook Support Services (WSS) offers easy access to skilled Salesforce Certified Consultants and Specialists as you need them, with the added assurance of a well established Platinum Salesforce service integrator.
Whether you’re looking to roll-out a new feature, make changes to existing processes, or just need training and support, Westbrook WSS offers peace of mind that they will be delivered quickly by a friendly team that will get to know you over time.
GETTING THE MOST OUT OF SALESFORCE:
Westbrook Support Services
Westbrook Support Services provide our clients with an assurance that whatever the circumstance, they can count on us to both keep the lights on and act as a strategic partner in ensuring their Salesforce instance delivers both today’s functionality and tomorrow’s objectives.
Key Support Principles
Easy Access to Resources
Clients should have easy access to highly qualified salesforce administrator, consultant and developer resources as they need.
Pre-Paid
Access
By pre-paying for a specified amount of support, clients can obtain maximum value from preferential rates and guaranteed access to resources
One Single
Contract
Clients choose the type and amount of support they need, utilising a single support contract to match their individual requirements
Why use Westbrook Support
Administration Support
Administration tasks are vital when you’re setting up Salesforce for the first time.
To keep your system running at full efficiency, you may want to do some fine-tuning over time.
Westbrook Support can do all this for you. So you can focus your teams on day-to-day tasks. We can also provide cover when your staff are off sick or on annual leave.
Mentoring
Support
With Westbrook Support, you’ll have direct access to our expert consultants, who can help advise and mentor your administrator or internal Salesforce teams.
Our specialist consultants across disciplines can give your staff the training they need, in the style that’s right for them – whether that’s 1:1 or classroom based.
This means that your resources can unlock the full capability of Salesforce.
Small
Projects
Can you predict the types of modification you’ll need for your system over the next 6-12 months?
With Westbrook, you can buy resource to deliver small projects at an advantageous pre-paid rate & draw down their time when you are ready to start your system enhancements.
This is ideal when you want to set up applications or include new features added in seasonal releases.