Solutions

We offer a range of services and solutions designed to help organisations in any industry achieve their goals, drive business growth and improve operational efficiency. Whether you are a small startup or a large enterprise, Westbrook has the expertise and tools to help you succeed.

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What we do and how we
drive change

Your satisfaction and success are at the heart of our business so we work alongside you at every step to help you achieve your objectives.

When you need to transform your customer journey, automate your field service and logistics operations, increase your rate of first-time fix and lower your cost to serve; or harness insights from the data you have and turn it into actionable insights, Westbrook has a solution and team of experts who are able to solve your business challenge and drive your business objectives. 

Because our business is your business, we will work with you to construct a strong and supportable business case – so you get a return on investment that’s sustained, balanced and appropriate for your needs.

Our Solutions

Field Service

Improve every aspect of your field service offering by deploying a modern cloud-based field service solution. Improve efficiency, manage your inventory better, lower your total cost to serve and most critically improve your customer satisfaction scores.  

CRM

We understand the unique complexities of customer relationship management (CRM) and the challenges that exist in creating meaningful customer relationships. With the leading CRM solutions from Salesforce we will bridge the gap between your organisation and your customers.

Marketing

Increase your efficiency and maximise business results with innovative Martech solutions that enable you to create your pipeline, engage with customers and clients and close deals more effectively than ever before. 

Integrations

We work with best-in-class solutions and software providers giving you with the confidence that your investment and the results will be found. Our skilled team works together with you to integrate, develop and deploy apps and solutions that transform your business processes and deliver results – guaranteed.

Analytics Cloud

Unlock powerful insights within your data with Salesforce Wave Analytics Cloud for Sales, Service, and Marketing. Visualise complex data sets into easy-to-understand graphs and visualisations, helping you make informed decisions based on  your hidden data.

Quote-to-Cash

Automate and empower your employees while reducing time and effort spent on invoicing, payments and collections by eliminating manual processes and streamline your businesses processes from enquiries to invoicing.

Professional Services 

Your profitable business relationship with your clients is our concern. With extensive experience in designing B2B and B2C solutions with Salesforce technology, you will see increased efficiency, collaboration and data visibility across your sales, marketing, service and finance teams. Find out about these flexible solutions for modern businesses.  

Experience Cloud

Build engaging and interactive digital environments for your community-based organisation with Salesforce Experience Cloud. It  provides a secure gateway to interact with the people that drive your organisation – whether they are customers, members, partners or employees.

Marketing Cloud Engagement

Salesforce Marketing Cloud Engagement is a dynamic platform designed to help businesses connect with their customers in meaningful ways. It enables you to deliver personalised experiences across multiple channels, driving engagement, and building lasting relationships.

What can we help you achieve?

Because our business is your business, we’ll help you construct a strong and supportable business case – so you get a return on investment that’s sustained, balanced and appropriate for your needs.