Our depth of experience allows us to bring best practice and advice from a wide range of business functions – and our team have specialist areas of expertise to provide deep platform knowledge.
At Westbrook we put users first to ensure you get the most out of Salesforce – adoption and training are an integral part of our solutions.
Complete the form to download a sample of our work with the Daily Mail, DSV, CIPD ,Paysafe , and Scottish National Party.
Westbrook put your satisfaction at the heart of our business, working by your side to help you achieve your objectives.
We don’t receive a commission for selling you Salesforce, so we offer approaches that are right for your business and right for you budget.
We’ll ask for your feedback so we can keep you happy. We pride ourselves on our AppExchange rating and client satisfaction surveys, repeat business and referrals.
Our goal is to deliver projects at a 10/10 rating – and we deliver this excellence consistently.
“Westbrook really pulled out all of the stops on this project, and went above and beyond to enable us to achieve the impossible.
Not only did they take on a super important project that had 2 weeks before something had to be delivered, they managed to hit the timeline and actually deliver over and above what was required.
– Matt Thorpe, Simplify Group
“The experience to date with Westbrook has been seamless.
They have joined our teams in our offices, working within our governance processes and have successfully delivered Sprint after Sprint.”
– Giles Lindsay, Tungsten Network
This was a business critical project with ambitious targets that required first class Salesforce support to deliver on time and budget to a high quality.
Westbrook immediately understood our business needs and enabled us to validate our solution, set expectations and quickly proceed to develop and build.
This meant project teams were able to focus on the critical path confident that the Salesforce integration and configuration was under control at all times.
– Scott Bartha, Paysafe
Westbrook were consistently excellent throughout the project.
They are commercially competitive but also provide excellent results, in particular, their after sales service has consistently been above and beyond what would be expected.
– Austin Rathe, Liberal Democrats
Project Scope, Design & Build
We provide you with the expert resources you need for end-to-end project delivery.
Whatever your goals, we ensure you have a fully certified Salesforce consulting, development & project management team that can dovetail with your company culture.
Strategic IT Consulting
We provide the Salesforce expertise, experience & knowledge to guide your Strategic Objectives.
Through our consulting framework, we work to understand your unique challenges – translating them into a Salesforce solution that delivers business value.
Cloud Solution Roadmap
We assess your current technical capability & your long-term strategic goals, creating a phased programme of change. We take your ideal future system & plot a course to manage the transition a series of manageable actions, milestones & performance measurements to achieving your objectives.
IT Project Management
For organisations with high levels of Salesforce technology capability, we provide expert project management resources.
Our project managers bring best practice & experience built from numerous implementations overcoming client’s IT challenges successfully.
Our integration Centre of Excellence specialises in creating connected business systems using Salesforce technology.
We are skilled in a range of integration approaches, techniques & third party applications, to tailor our solution to your budget, business objectives & systems landscape.
Westbrook Support provides you fast & efficient access to highly qualified Salesforce Certified Administrator, Consultant & Developer resources as you need them.
Our support offers the flexibility to complete small projects, mentor your team or manage administration tasks through a single contract.
User Adoption Consulting
We conduct an adoption audit with stakeholders across your organisation, to review how to improve user engagement with your Salesforce systems.
We compile our findings into an adoption review, suggesting areas of improvement to gain the maximum benefit & satisfaction from Salesforce.
We conduct a systems audit with stakeholders across your organisation, to review how to improve your IT architecture.
Whether you are seeking to move operations to Salesforce, expand your systems capability or make major changes, report on your current systems landscape & interactions.
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