Centres of Excellence

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Westbrook is dedicated to excellence.

To keep us at the forefront of technical innovation using Salesforce, Westbrook has 7 Centres of Excellence providing:

  • Leadership
  • Research
  • Industry & Domain Knowledge
  • Technology best practice

  • Overseen by our Certified Technical Architect, each Centre of Excellence has a consulting team aligned to it – perfecting their expertise in their chosen focus area.

    Field Service Lightning - ServiceMax - Icon


    Our Field Service Lightning Centre of Excellence specialise in the implementation of mobile workforce management solutions built on the Salesforce Service Cloud.

    Our team have developed systems covering the full range of field service functions, including:

  • Process Automation
  • ERP Integration
  • Parts and Inventory
  • Asset Management
  • Warranty, Contracts & Output Documents
  • Custom Training
  • Configure Price Quote - Quote to Cash - Icon


    Our Quote-to-Cash Centre of Excellence specialise in streamlining your invoice and ordering processes, providing fast and accurate discounts and pricing.

    We are partners with the Advantaged Technology Group, a world leader in Quote-to-Cash best practice and consulting with particular reference to Billing.

    We work with Salesforce Quote-to-Cash & Apttus to provide solutions for all sizes of organisation.

    custom application development and design - icon


    Our Heroku Centre of Excellence specialise in developing applications that integrate seamlessly with Salesforce.

    Using the Heroku framework, we create scalable applications that reduce the costs & time to deploy applications, removing the need for IT resources to manage infrastructure & support.

    Our development team are skilled at creating solutions in your preferred programming language for rapid deployment into your systems landscape.

    Pardot Marketing cloud Automation and implementation - icon


    Our Pardot Centre of Excellence specialise in deploying B2B marketing automation solutions that engage with your prospects and accelerate your Sales pipeline.

    Our team can rapidly implement Pardot through a Pardot Quick Start, as well as provide ongoing support, consulting & training through Westbrook support.

    Community membership and network technology - icon


    Our Communities Centre of Excellence specialises in deploying Salesforce Communities to drive collaboration and interaction across customers, employees and partners.

    Our team have extensive experience delivering Communities for membership organisations – providing advanced capability for end-to-end membership management.

    integration between systems - icon


    Our Integration Centre of Excellence specialises in creating connected systems that manage the flow of data across complex systems landscapes.

    We offer a range of integration approaches to suit your requirements and budget, and deploy powerful tools to monitor data synchronisation & translation between systems.


    Our Analytics Cloud Centre of Excellence specialise in harnessing the power of big data to create actionable insight.

    We work with you to implement the Analytics Cloud, as well as unleash the power of Analytics across your Sales, Service & Marketing Activities.

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