Close

Boots

Westbrook used the Service Cloud to deploy a solution for Boots HR teams – enabling effective management of confidential information, while ensuring the visibility of queries raised for analytics.

Workflow automation ensured the efficient resolution of cases, with automatic assignment and escalation procedures.
Best practice answers to common queries were also made available by creating a knowledge centre.

Go top

By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on this website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this.

Close