Westbrook Support

Get Access to Salesforce Experts as you need them

Powerful systems built on Salesforce and Force.com provide productive, flexible, user-friendly solutions.

But keeping them at peak efficiency needs technical experts – and it’s often not economic to keep these staff idle when your systems are running well.

You can call on Westbrook Support for highly skilled 100% Salesforce-certified personnel to support your system, whenever you need to – whatever its size, type or structure.

Key Support Principles

Easy Access to Resources

Clients should have easy access to highly qualified salesforce administrator, consultant and developer resources as they need.

Pre-Paid
Access

By pre-paying for a specified amount of support, clients can obtain maximum value from preferential rates and guaranteed access to resources

One Single
Contract

Clients choose the type and amount of support they need, utilising a single support contract to match their individual requirements

Why use Westbrook Support

Administration Support

Administration tasks are vital when you’re setting up Salesforce for the first time.

To keep your system running at full efficiency, you may want to do some fine-tuning over time.

Westbrook Support can do all this for you. So you can focus your teams on day-to-day tasks. We can also provide cover when your staff are off sick or on annual leave.

Mentoring
Support

With Westbrook Support, you’ll have direct access to our expert consultants, who can help advise and mentor your administrator or internal Salesforce teams.

Our specialist consultants across disciplines can give your staff the training they need, in the style that’s right for them – whether that’s 1:1 or classroom based.

This means that your resources can unlock the full capability of Salesforce.

Small
Projects

Can you predict the types of modification you’ll need for your system over the next 6-12 months?

With Westbrook, you can buy resource to deliver small projects at an advantageous pre-paid rate & draw down their time when you are ready to start your system enhancements.

This is ideal when you want to set up applications or include new features added in seasonal releases.

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