Salesforce Live Agent

Live Agent is a native Salesforce tool that provides the ability to communicate in real-time with your web site users. In this blog I am going to discuss my favourite of the basic ‘out of the box’ offerings and then talk through some of the customisation options available to you to enhance the standard product. […]

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A Salesforce Myth: It’s completely free for non profits…

  My daughter was 18 recently and I gave her a present; a small car – well, it’s really for the family, but it is an extra car on which she can learn to drive. I hope it will survive as a first car for her siblings.  It was a pragmatic decision.  I thought it would […]

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